Privacy Policy
Last updated: June 30, 2026. Active Medical USA (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health information you share with us.
Information We Collect
We collect information you provide directly to us, including your name, contact details, insurance information, and health-related details necessary to fit and bill for durable medical equipment.
How We Use Your Information
We use your information to verify insurance coverage, process orders, schedule fittings, communicate with you and your healthcare providers, and comply with applicable billing and regulatory requirements.
HIPAA Compliance
As a durable medical equipment provider, we handle protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect your information.
Information Sharing
We share information only as necessary with insurance providers, referring physicians, and as required by law. We do not sell your personal or health information to third parties.
Contact Us
If you have questions about this privacy policy or how your information is handled, call us at (541) 899-2077.